Job Description
Benefits: - Health insurance
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION: As a Account Associate - State Farm Agent Team Member with Tonia Kiser - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to excellent customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
*MUST HAVE STATE FARM TRAINING PRIOR TO REMOTE WORKING We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal and external growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES: - Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Work with internal departments to resolve customer inquiries
- Present quotes for various insurance products
- Upsell & cross-sell for all product lines
QUALIFICATIONS: - Dedicated to building customer relationships
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Ability to use multiple screens and systems
- Takes initiative to follow up with customers
- Must be currently P& C licensed or willing to complete by start date
BENEFITS: - Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Valuable career-building experience
- Pay range includes the ability to earn commissions and bonus
- P&C licensed REQUIRED
BASE + COMMISSION included.... the ability to make 1k-$3k in commissions
Flexible work from home options available.
Compensation: $42,000.00 - $56,000.00 per year
Are You Driven & Ambitious? We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Tonia Kiser - State Farm Agent may be the right fit for you!
About Our Agency - I have been a State Farm agent since 2009.
- I am a proud graduate of University of South Carolina.
- We have 17 years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Job Tags
Hourly pay, Work at office, Remote work, Flexible hours,