Administrative Assistant Job at Robert Half, Milford, CT

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  • Robert Half
  • Milford, CT

Job Description

Job Description

Job Description

A trusted healthcare organization in  Milford, Connecticut is seeking a highly organized and proactive  Administrative Assistant to support daily office operations and help ensure a positive experience for patients and staff alike. This role involves managing administrative tasks, coordinating schedules, and assisting various departments in maintaining seamless operations. If you thrive in a fast-paced healthcare environment and have a knack for multitasking, we invite you to apply!

Key Responsibilities:

  • Office Administration:
  • Manage daily office responsibilities, including phone calls, correspondence, and record keeping.
  • Process and maintain accurate patient files, medical records, and other administrative documents.
  • Scheduling:
  • Coordinate schedules for healthcare providers, patient appointments, and staff meetings.
  • Manage appointment confirmations and rescheduling requests promptly and courteously.
  • Data Management:
  • Input and retrieve data from electronic medical records (EMR) systems with accuracy and efficiency.
  • Prepare reports and communications for internal review or external distribution.
  • Patient and Staff Support:
  • Serve as the first point of contact for patients, greeting them with professionalism and empathy.
  • Support healthcare personnel with administrative needs such as forms preparation, supply organization, and coordination of care processes.
  • Compliance:
  • Ensure compliance with HIPAA regulations, healthcare standards, and organizational policies.
  • Assist in maintaining office documentation required for audits or regulatory reviews.
  • Problem-Solving:
  • Address patient concerns or administrative issues with professionalism and escalate urgent matters to the appropriate person.
  • Education:
  • High school diploma or equivalent required; Associate’s degree in Business Administration, Healthcare Administration, or a related field preferred.
  • Experience:
  • 2+ years of experience in an administrative support role, preferably within a healthcare or medical office setting.
  • Technical Skills:
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms.
  • Experience with electronic medical records (EMR) systems is highly desirable.
  • Organizational and Time Management Skills:
  • Ability to prioritize responsibilities, manage deadlines, and multitask in a dynamic healthcare environment.
  • Communication Skills:
  • Strong written and verbal communication skills to interact effectively with patients, staff, and external partners.
  • Interpersonal Skills:
  • Professional demeanor with excellent customer service skills and the ability to build relationships with patients and team members.
  • Detail Orientation:
  • High level of accuracy in managing information and records processing.

Job Tags

Work at office,

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