Job Description

Business Office Manager

Serenity is seeking a dynamic Business Office Manager for our Nocatee, FL office. This is an exciting opportunity to drive patient-centered care and make a real difference in people's lives. Whether you're an experienced restaurant manager or transitioning from retail, hospitality, or another customer service field, we provide the training and support you need to succeed. At Serenity, you get the opportunity to be part of a team dedicated to revolutionizing healthcare with our proven clinical model and innovative treatment options.

Why Serenity?

• Advance Quickly: Benefit from our proven clinical model and mentorship to rapidly grow your career.
• Make an Impact: Help patients take back their lives with innovative TMS treatments.
• Gain Healthcare Experience: No prior experience neededbring your skills from retail, hospitality, or customer service.
• Develop Leadership Skills: Receive direct support from organizational leaders to manage a practice independently.
• Insurance benefits: Medical, dental, vision 90% of premium covered by Serenity.
• 20+ days off annually: 10 PTO days + 10 major holidays off (paid).

Key Responsibilities

• Work directly with organizational leaders to develop and hone your management capabilities.
• Oversee daily activities such as staff scheduling, office administration, and performance management.
• Guide your team to deliver exceptional patient care and outcomes.
• Understand and stay up to date with the benefits of Serenity's treatment options to provide thorough education as needed.

Ideal Candidate

• A strong service-oriented mindset, with at least 3 years of experience in a management or leadership role.
• Proven ability to inspire and manage a team, ensuring exceptional performance and patient outcomes.
• Excellent verbal and written communication skills to connect with patients, staff, and healthcare providers.
• Skilled in de-escalation and adept at addressing challenges with empathy and efficiency.

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

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