Job Description
Smile Brookline seeking to hire talented dental professionals
Our dental practice is entering a growth phase and we are seeking to hire and add to our highly motivated team of dental professionals such as yourself.
Dental Receptionist
Job Description
Overview
The main focus of this position is to drive growth for the dental practice.
Working to:
1. Reactivate patients not seen in 6+months
2. Converting prospective patients into actual patients
3. Submit PTE
4. Solicit and obtain Google Reviews and Patient Referrals
Success will be measured by monthly and annual increase in active patients, new patients, practice collections, practice production, and Google reviews.
Current situation
Smile Brookline is 100% fee for service at time of service. No balance billing, co-pays, or EOBs. As such, we are Customer centric offering concierge level service. Establishing relationships and trust with patients is the key to our success.
What we need:
1) Phones/scheduling treatment
a. Collect payment day of treatment; schedule follow up appointments.
2) Work with insurance companies: PTE, claims submissions, benefit verification, appeals etc.
3) Someone who is great on phones/in-person/writing
a. Get new PTs in the door (conversions)
b. Reactivate PT who have not been in the practice in 6+ months (conversions)
c. Track various stages of treatment (PTE, Treatment Plan, Financing, outside services (endo, perio, ortho) with heavy emphasis on PT follow-up
d. Encourage and solicit social media reviews (Google/Yelp). Track reviews, and respond to reviews in a timely manner.
e. Encourage and solicit Patient Referrals.
Other duties and responsibilities as required by the practice. This a position that one grows into with increasing levels of responsibility and leadership.
See our YouTube Channel for additional dental practice insight:
Meet our team: -e0BH95NdEg
What we do:
Qualifications
- Prior experience in dental office
- Knowledge of HIPAA regulations and medical terminology
- Familiarity with Dentrix software
- Understanding of medical records management
- Ability to oversee practice tasks efficiently
Smile Brookline is 100% fee for service at time of service. No balance billing, co-pays, or EOBs. As such, we are Customer centric offering concierge level service. Establishing relationships and trust with patients is the key to our success.
Smile Brookline is 100% fee for service at time of service. No balance billing, co-pays, or EOBs. As such, we are Customer centric offering concierge level service. Establishing relationships and trust with patients is the key to our success.
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