Job Description

Job Title

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

Role

Cleans and maintains hotel corridors; ensures that storage closets are stocked with supplies. Enhances the guest experience by providing exceptional service and beautifully maintained floors. Vacuums carpets. Sweeps, mops, and removes trash from guest landings. Cleans walls as needed. Cleans vending areas. Removes linens and trash from Room Attendant carts. Delivers guest request items. Pre-strip rooms of dirty linen and trash needed. Keeps all storage areas and linen rooms in a clean and satisfactory condition, as well as stocked with needed items (amenities, linen, terry, glassware, etc.). Sanitizes glassware. Greets guests passing in public areas, establishes eye contact. Uses cleaning chemicals as instructed. Uses safety equipment as required. Follows safety protocols as required. Uses & maintains equipment as trained. Communicates all maintenance issues to supervisor. Executes assignments within acceptable time ranges. Secures master keys while working. Collects/secures lost-and-found articles and turns in to Housekeeping Dispatch. Trains new employees as needed. Controls inventory of supplies in assigned storage lockers. Assists with floor attendant duties as needed (Shampoo carpets, scrub floors, etc.). Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs. Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service. Resolves guest issues. Apply and remove mattress and box spring cover. Responsible for biohazard cleanup in assigned areas. Deliver, remove and discard mattresses, box springs, and other furniture as needed. Adheres to department and property policies and procedures. Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Maintains knowledge of the property, including memorabilia. Unloads shipping and receiving items into designated storage areas. Assists with hurricane/storm preparation: moving pallets, boxes, equipment etc. into designated safe areas. Assist with hurricane/storm clean up: hotel/public areas.

Qualifications

High school diploma or GED. High energy level. Good judgment and common sense. Ability to work a flexible schedule. Ability to communicate basic information to others. Ability to understand and promulgate written memos, instructions, regulations. Must be able to lift 50 pounds.

Training

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training* Sexual Harassment Awareness

Working Conditions

Physical Demands: How Often Standing C Extreme Cold R Walking C Extreme Heat R Sitting R Temperature Changes R Lifting F Wet F Carrying F Humid R Noise C Pulling C Vibration C Climbing O Hazards O Balancing C Atmospheric Conditions R Stooping F Cigarette Smoke F Kneeling C Crouching F Crawling O Reaching F Handling C Grasping C Feeling C Talking O Hearing C Repetitive Motions F Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below. _____ Little physical effort _____ Light work _____ Medium work __X__ Heavy work _____ Very heavy work

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions. We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on any status protected by the laws or regulations in the locations where we operate.

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