IT Business Systems Analyst- Salesforce User Experience Job at VDart Inc, Juno Beach, FL

VERaUzBSbmNseTlBczQ3cUNFTkRhZGl2YXc9PQ==
  • VDart Inc
  • Juno Beach, FL

Job Description

Job Title: IT Business Systems Analyst- Salesforce User Experience
Job Location: Juno Beach
Job Type: Long-term Contract

Human-Centered Design (HCD) Contractor (Salesforce)

About the Role

We are seeking a passionate and skilled Human-Centered Design (HCD) Contractor to act as the primary point of contact between our business and IT partners. This individual will contribute to Salesforce-related projects by leveraging expertise in HCD practices and methodologies. The role requires a strong understanding of both HCD principles and Salesforce to deliver user-centric solutions that align with business goals.

Key Responsibilities

  • Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs.
  • Conduct user and channel behavior analysis to inform design decisions.
  • Perform qualitative and quantitative research to gather actionable insights.
  • Develop personas and journey maps that reflect user needs and expectations.
  • Identify and address challenges through root cause analysis.
  • Collaborate on experience blueprinting and value modeling to enhance solution impact.
  • Facilitate design thinking workshops and co-creation sessions with stakeholders.
  • Synthesize insights and present findings to business and IT partners.
  • Create and iterate on storyboards and concepts to visualize ideas and designs.
  • Serve as a bridge between business stakeholders and IT, ensuring Salesforce projects are user-centric and technically feasible.

Qualifications

  • Proven experience in Human-Centered Design (HCD) and Salesforce projects.
  • Strong expertise in HCD methodologies such as design thinking, experience blueprinting, and insight synthesis.
  • Familiarity with Salesforce functionalities, workflows, and user experience best practices.
  • Experience conducting usability testing and using research methods to validate designs.
  • Ability to communicate effectively and collaborate with cross-functional teams, including business and IT stakeholders.
  • Hands-on experience with Figma and Salesforce Lightning Design.

Job Tags

Long term contract, For contractors,

Similar Jobs

FINDAPILOT.COM

Charter Pilot, Hawker Captain Job at FINDAPILOT.COM

 ...A leading aviation recruitment platform is seeking a Captain for Hawker 900XP in Richmond, VA. Candidates must possess an FAA Airline Transport Pilot Certificate and a Current First Class Medical Certificate. Preferred is a Type Rating in Hawker 900XP, with a minimum of... 

Chicago Public Schools

Equity-Focused Literacy Content Specialist Job at Chicago Public Schools

A prominent education district in Chicago is seeking a Literacy Content Specialist to enhance literacy education across the district. The role emphasizes improving literacy outcomes for diverse student populations and involves extensive collaboration with educators. Candidates...

Futura Marketing

Package Handler - Entry-Level Job at Futura Marketing

 ...shifts and hands-on work. No experience needed well train you. Pay: $18$23/hour. Responsibilities: Sort and move outgoing...  ...process Looking for a flexible, entry-level job with weekly pay? Apply now to join Futura Marketing in Boston as a Package Handler... 

Ballast Security

Naples Armed Security Guard Job at Ballast Security

 ...secure environment for your people and property. Founded in 2019, Ballast Security is a branch of TPA Investigations (dba Idolon Intel), a security firm that specializes in Private Investigations and Security Services. Ballast Security and has grown to become a trusted... 

Lineage Logistics Holding, LLC

Order Selector - Days 4AM Start - Electric Pallet Jack Experience Requird Job at Lineage Logistics Holding, LLC

 ...Pay rate: $18-$20 DOE $4-$9 Incentive Use pallet jack equipment to assemble customer orders while following all regulatory...  ...Mark materials with identifying information Open boxes and other containers when necessary Pick products and make sure...