Language Interpreter - Cantonese/Mandarin/Vietnamese/ Tagalog (Attractive Pay | Relocation Cost &... Job at BIG Language Solutions, Louisville, KY

VHo5VTFSamJseXhGdW8zdkRVSkthZFdxYmc9PQ==
  • BIG Language Solutions
  • Louisville, KY

Job Description

Job Description

Job description:

Job Title: Language Interpreter – Cantonese/Mandarin/Vietnamese/ Tagalog (Attractive Pay | Relocation Cost & Extra Perks Available)

Department: Customer Support / Language Services

Job Location: Waterside Building – Louisville, KY: 101 E Main St Louisville KY, 40202

Job Type: Full-time

Pay: Attractive Pay | Relocation Cost & Extra Perks Available

Shift: Monday through Friday

Reporting To: Call Center Manager

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in Cantonese/Mandarin/Vietnamese/ Tagalog and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

  • Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics , quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

  • Fluency in Cantonese/Mandarin/Vietnamese/ Tagalog and Second Language – English spoken
  • Minimum 1-2 years of experience in an international call center , preferably dealing with U.S. customers .
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills .
  • Strong interpersonal and communication skills , with the ability to maintain a professional tone.
  • Ability to work in a fast-paced , high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

  • Bachelor's degree in any discipline.

Think global. Think BIG.

Visit us:

LinkedIn: -language- solutions/mycompany/

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Relocation assistance

Work Location: In person

Job Tags

Full time, Relocation package, Monday to Friday, Shift work,

Similar Jobs

Adobe Inc.

Principal Data Scientist, Adobe Stock (San Francisco) Job at Adobe Inc.

 ...could be yours! The Opportunity We are seeking an experienced Data Scientist to join the Adobe Stock Analytics and Insights team!...  ...develop strategies to improve it in acquisition and retention processes. Lead churn modeling initiatives to proactively identify... 

Ivy Rehab Network, Inc.

Physical Therapist Job at Ivy Rehab Network, Inc.

 ...not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for... 

Essential Personnel Inc

Office Clerk Job at Essential Personnel Inc

 ...Are you organized, detail-oriented, and looking to kickstart your career in an office setting? If so, we have the perfect opportunity for you! Our client is seeking an Office Clerk to join their team in providing administrative support and ensuring s Office Clerk, Clerk... 

Peraton

Cyber Intel Analyst - I&W Job at Peraton

 ...and Investigations, and Technology Innovation and Engineering State. About The Role Peraton is seeking to hire a Sr Cyber Intel Analyst to become a part our Indications and Warnings team with the Federal Strategic Cyber group. Location: Arlington, VA.... 

State of Tennessee

Technical Writer Job at State of Tennessee

 ...partners Demonstrate flexibility when priorities shift. Qualifications ~ Bachelors degree in communications, Public Relations, Journalism, Marketing, or a related field. ~25 years of experience in public health, nonprofit, or government communications preferred....