Job Description
NON-MEDICAL | M-F 8AM-4PM | FULLY TRAINED IN-HOUSE | FUN ENVIRONMENT
Must be MALE due to observed drug testing requirements
At Fastest Labs, you will have the chance to grow in leadership. Your role with our team will be a dual role with administrative duties such as customer service, data entry and handling telephone calls and providing clinical drug, DNA, and alcohol testing services.
This position requires a high level of customer service and an extremely positive attitude. We will certify and train you to welcome, test and service our clients. We perform pre-employment and random drug testing for small to large businesses and individuals. If you have the motivation and attitude to learn we will invest in you and you can be a part of our rapidly expanding team.
PERSONAL ATTRIBUTES REQUIRED:
***ENERGY, ENERGY, ENERGY!***
Quick learner and urgency to become an expert in what you do!
Enthusiasm for learning our business and working with our corporate and personal clients!
Treat clients with a high level of customer service!
Able to multi-task and be well organized with strong attention to detail!
Team player - we work closely to succeed!
PRIMARY RESPONSIBILITIES:
1. Handle potential customer inquiries and follow telephone script to persuade callers to schedule an appointment or come into the collection facility for testing.
2. Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
3. Perform specimen collections following proper chain of custody procedures, packaging of specimens, and shipping package with appropriate courier.
4. Collect payment from clients.
5. Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
6. Conduct optional outbound sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.
7. Monitor and inventory testing supplies.
8. Follow up on all leads for Fastest Labs service with e-mails or
telephone calls.
* Must be able to pass a background check
* Drug free workplace/you will be subject to drug testing .
This position description describes the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position.
Company Description Visit Our Clean, Friendly & Fast Lab Facilities Today!
At FastestLabs®, we’re committed to providing the cleanest, friendliest, and fastest testing facilities in the industry. We assist everyone who walks through our doors within five minutes, providing pleasant and professional assistance no matter the service you need.
Visit Our Clean, Friendly & Fast Lab Facilities Today!\r\nAt FastestLabs®, we’re committed to providing the cleanest, friendliest, and fastest testing facilities in the industry. We assist everyone who walks through our doors within five minutes, providing pleasant and professional assistance no matter the service you need.\r\n\r\nWe work hard to ensure that our offices offer a warm and welcoming environment that you can feel comfortable in. With more than a decade of experience, our team can answer any questions you may have and is more than happy to guide you through the testing process.\r\n\r\nWhat Makes Our Labs Different?\r\nWhen it comes to drug, alcohol, or DNA testing, Fastest Labs is your one-stop shop for all your testing needs. We work hard to create an experience that stands apart from the rest, and we believe that starts with our lab facilities.\r\n\r\nAt our labs, we offer:\r\n\r\nShort wait times\r\nFriendly, accommodating staff\r\nAnswers to your questions\r\nCustom testing program assistance\r\nAdvanced, cutting-edge technology\r\nState-of-the-art testing equipment\r\nInstant test results in most cases\r\nAccurate test results\r\nAt our facilities, we’re happy to help individuals, business owners, schools, volunteer organizations, and governmental agencies. Whether you need random drug testing for your sports team, a post-accident breathalyzer test for an employee, court-admissible DNA testing, or a personal geology test, our team is ready to assist you. We even offer mobile, on-site testing with the same high quality as our laboratory facilities!
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