Job Description

Role : Network Engineer

Job Type : Full Time

Location : Chicago, IL

About the role

We are seeking a highly skilled and motivated Network Engineer with hands-on experience in routing and swtiching. The ideal candidate will provide direct, on-site (hands-on) support, troubleshoot complex network issues, and be an expert in routing and switching protocols.

Key responsibilities

• Provide on-site, hands-and-feet support for network infrastructure, including physical racking, stacking, cabling, and hardware replacement for Arista switches and routers.
• Configure, install, and support network hardware and software, ensuring seamless integration with our existing infrastructure.
• Monitor network performance and proactively identify and resolve issues related to routing and switching.
• Travel to other location when required for hands and feet support. ( 10%)
• Serve as the primary on-site resource for network-related incidents, performing advanced troubleshooting and resolving critical issues with minimal downtime.
• Knowledge of network routing protocols (e.g., OSPF, BGP) and advanced switching technologies (e.g., VXLAN, EVPN).
• Plan and execute network maintenance, upgrades, and expansion projects with a focus on data center and campus environments.
• Develop and maintain comprehensive technical documentation, including network diagrams, configurations, and standard operating procedures.
• Collaborate with cross-functional IT teams and vendors to deliver new solutions, resolve issues, and ensure compliance with network standards.
• Participate in an on-call rotation to provide 24/7 support for critical network issues.

Qualifications

• Experience: 5+ years of hands-on experience in network engineering, with specific and in-depth experience configuring and troubleshooting routing and switching hardware and software
• Knowledge of L2/L3 networking protocols, including BGP, OSPF, VLANs, and Spanning Tree.
• Hands-On Skills: Proven experience with physical infrastructure tasks, such as server racking, cable management (copper and fiber), and hardware replacement.
• Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex network issues.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidates pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

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