Job Description

Job Description

Job Description

Who we are

At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.    

We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community.    

As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together.   

  What you will do

We are seeking an energetic and flexible Budtender Patient Care Coordinator Part-Time to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This position reports to the Dispensary Supervisor II.

Highlighted Responsibilities

• Participates in our startup team as we develop policies, medications, and systems
• Completes dispensary operational requirements by maintaining an organized workflow
• Maintains vigilance for patient medication safety
• Assists patients and families through the dispensary process
• Provides information by answering questions and requests of health care professionals and patients
• Complies with state law and regulations
• Participates in record-keeping and reporting necessary for State compliance
• Adheres to infection-control standards such as hand washing
• Maintains safe and clean working environment by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed
• Protects patient safety regarding cannabis medication use
• Help patients determine the best treatment course under the supervision of a registered pharmacist
• Provides exceptional customer service to medical cannabis patients
• Maintains cash register and accountability for assigned drawer
• Completes opening/closing procedures
• Utilizes computer systems appropriately for daily operations
• Receives incoming orders, shipments, and deliveries
• Schedules appointments, assists with refilling orders and creating new patient orders/sales
• Utilizes different software applications to set up patient appointments, refills, and home deliveries
• Responds to all patient inquiries via phone, email or other methods of communication as assigned.
• Performs dispensary maintenance/cleaning duties as assigned.
• Attends staff meetings, continuing education, training, etc. as directed

Qualifications

• Preferred experience in both clinical and retail settings
• Demonstrated experience and impeccable interpersonal skills involved in the service industry and able to apply these to a patient population with debilitating illness
• Experience in record keeping preferred
• Experience as a receptionist or office manager is preferred.
• Must be at least 21 years of age.
• Maintains and safeguards entrusted confidential information
• Must complete this required course prior to beginning
• Ability to communicate effectively with patients, families, and co-workers
• Ability to meet assigned deadlines
• Ability to establish and maintain effective working relationships
• Ability to function independently
• Punctuality and responsible time management skills
• Ability to understand, support, and implement organizational policies/procedures, along with government regulations
• Perform other duties as assigned by Management
• Maintains professional relationships with patients and co-workers
• Ability to perform job duties effectively when under stress
• Ability to multi-task when needed
• Ability to accept constructive feedback and grow with position/company
• Analyzing information and implementing quality control
• Applies good judgment
• Attention to Detail
• Must be willing to work weekends

EEO Statement

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.     

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.     

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.     

✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future   

✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do   
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts   

✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.   

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