Job Description

Physical Security Specialist/Program Manager - San Jose, CA

Optomi, in partnership with a company that specializes on AV, security and fire alarm solutions is looking to add a Physical Security Specialist! The Physical Security Specialist will join as the first member of this team to build out this area after a recent merger. The day to day first starting out will vary but some responsibilities include: responding to service tickets, remote and on-site support for technicians and customers, mix of internal (techs) and external (customers) interactions, support field technicians and directly handle technical issues, manage key customer relationships.

Primary Responsibilities:

• Initial programming, hardening, and configuring Access Control, CCTV, and Intrusion Systems
• Verifying devices at customer sites
• Troubleshooting network issues and resolving them with customers
• Configuring servers on different operating systems
• Installing and maintaining software on both internal and customer-supplied servers
• Software support for Field Technicians

Basic Qualifications:

• High school diploma or equivalent
• 5+ years experience in Application Engineering or IT
• Experienced in Lenel
• Valid drivers license and clean driving record

Preferred Qualifications:

• Experience in and knowledge of the following systems: Milestone, Bosch, AMAG, Software House, Kantech and/or Exacq
• CCDA, CCNA & MSCE are preferred. In addition, Limited Energy LEA, MCSE and manufacturer training certificates are desired.

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