Job Description

Residential Service Plumber

Do you want to work for a company with excellent benefits who values your work-life balance?

Dixie is a family-owned business that is built on the core values of Service, Family and Excellence! Since 1908 we have been growing and are in need of friendly, hard-working and skilled plumbers to add to our team. Here at Dixie, we are all about our team members and their success both professionally and personally. Come join our award-winning team today!

Who You Are:

• You are excited about making a difference in people's lives every day.
• You have great communication and strong customer service skills.
• You work well with a team.
• You have excellent work ethic and leadership skills.

What You Will Be Responsible For:

• Accountable for the maintenance, diagnosis, and repair of residential properties; including the installation of plumbing systems by assembling, positioning, and sealing valves, pipe fittings, and pipes.
• Troubleshooting plumbing issues using appropriate devices.
• Repair and maintain plumbing systems by replacing washers, mending burst pipes, and clearing clogged drains.
• Advise homeowners on the status of their plumbing system and provide options for necessary modifications or repairs.
• Travel to job sites within the service area and maintain communication with dispatchers and management to ensure schedule is maintained, work orders are completed, and delays are properly relayed to the customer.
• Complete invoices and obtain customer authorization/signatures for the financial decision at the beginning and end of the job.
• Provide excellent customer service and take proper measures to protect the customers home while performing work.
• Comply with federal, state, and local building and plumbing codes by enforcing adherence to requirements.
• Maintain a safe and clean working environment.
• Build positive relationships with team members and assist with the training of apprentices.

Who We Are:

• We believe in Doing the Right Thing
• We believe in Service Excellence
• We believe in Mutual Respect
• We believe in Delivering Happiness
• We believe in Safety
• We believe in Continuous Improvement and Dedication

Perks:

• Competitive Wages
• 401K Benefits with match program
• Paid Holidays
• Paid Vacation
• Health Plan for team members and their families
• Incentive Programs
• Marketplace Chaplains
• On staff National Certified Counselor
• Opportunity for professional growth and development
• Flexible Spending Account (FSA)
• Dependent Care FSA

Qualifications and Skills:

• Journeyman or Master Plumbing License for Alabama preferred.
• Service-titan software experience preferred
• You must be able to lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small spaces.
• Demonstrate knowledge and skills for installation, maintenance, repair of plumbing systems.
• Using critical thinking and problem-solving skills during day-to-day operations.
• Ability to pass a drug test, background check, driving record check, and physical fitness test.
• Must have a valid driver's license.
• Authorized to work in the United States.
• Passion for helping others. Present a professional, positive, and helpful attitude at all times.

Dixie is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Dixie will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.

Work Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability
• On call

Supplemental Pay:

• Commission pay

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

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