Job Description

Epic Analyst

Company: enGen

Job Summary: This job is responsible for the configuration, rollout, and ongoing support of the assigned Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, systems design, and problem resolution. The Senior Epic analyst communicates with end-users of the system to understand and resolve complex issues and implement solutions. Senior Analysts are subject matter experts in their area of knowledge.

Essential Responsibilities:

• Plans, designs/builds, tests, implements and maintains Epic software.
• Develops and documents workflow analysis while evaluating user experience. Supports and maintains environment or applications using advanced knowledge of the application(s) and technologies in the environment while recommending enterprise-level solutions.
• Using advanced knowledge of Epic, configures changes within the system to provide standardized, comprehensive workflows. Makes decisions that refine and improve current practices; develops new approaches and recommends solutions by researching best practices and assessing new technologies or functionality.
• Contributes to/manages medium to large moderately complex projects that are broad in scope and require depth of knowledge. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to complete assignments and visualize, articulate, and solve moderately complex problems. Participates in and may lead continuous improvement initiatives.
• Guides and assists with training less experienced Analysts. May serve as a subject-matter expert in the assigned module(s).

Experience:

• Required: 5 years experience with systems administration experience within one or more Epic environments.
• Preferred: 5 years of experience in the healthcare industry.

Skills:

• Ability to handle analysis, design, system configuration and testing tasks with varying levels of complexity
• Excellent customer service skills
• Uses critical thinking skills for assigned tasks
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
• Strong organizational skills in managing priorities
• Demonstrates knowledge of project management principles as they relate to assigned tasks

Education:

• Required: Associates
• Substitutions: 2 years of relevant work experience in lieu of an Associate's Degree
• Preferred: Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience

Licenses or Certifications:

• Required: Epic Application Certification within 6 months.
• Preferred: None

Language (Other than English): None

Travel Requirement: 0% - 25%

Physical, Mental Demands and Working Conditions:

• Position Type: Office- or Remote-based
• Teaches / trains others Occasionally
• Travel from the office to various work sites or from site-to-site Rarely
• Works primarily out-of-the office selling products/services (sales employees) Never
• Physical work site required No
• Lifting: up to 10 pounds Constantly
• Lifting: 10 to 25 pounds Occasionally
• Lifting: 25 to 50 pounds Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Pay Range Minimum: $67,500.00

Pay Range Maximum: $126,000.00

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