Service Desk Technician I (Graveyard Shift)
Location: Polk County, FL (On-site)
Type of Role: ** Contract to Hire (6+ months before conversion to Full Time Employee)**
Conversion Salary: $65,000-$71,500
Schedule:
Monday–Friday | Graveyard Shift (11:00 PM–7:00 AM or 12:00 AM–8:00 AM)
Initial 3 months of standard daytime hours for training and onboarding, followed by a 1-month overlap with the current technician before transitioning to the overnight shift.
About the Role
We are seeking an entry-level Service Desk Technician I to join our team in Polk County, FL. This is a Contract-To-Hire , on-site position offering a unique opportunity to gain hands-on IT experience in a dynamic support environment. This role is part of the Infrastructure and Service Delivery team.
Technicians in this position play a critical role in providing exceptional customer support to internal users, ensuring consistent and professional troubleshooting and resolution of technical issues.
Key Responsibilities
Training Path
Requirements
Must-Haves:
Nice-to-Haves:
This position is ideal for individuals looking to start or grow their IT career, especially those who are dependable, curious, and ready to take ownership of resolving technical challenges.
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