Job Description

Job Description

Job Description

Join the KPERS Team as a Systems Software Analyst II!

Are you passionate about technology and eager to make a real impact by ensuring critical information systems run smoothly, securely, and reliably? KPERS is seeking a talented System Software Analyst II to join our dynamic IT team and help drive the future of our digital infrastructure.

At KPERS, located in Topeka, Kansas, we're proud to serve those who serve our communities. We provide vital disability and death benefits to protect public employees during their careers—and ensure they enjoy lifetime benefits when they retire. Our members come from all walks of life and professions, united by a shared commitment to serving Kansans.

Why You'll Love Working Here

• You will work hands-on with a diverse range of systems, including network infrastructure, virtualization, and cloud platforms.
• You will partner with colleagues across departments, vendors, and leadership to shape and maintain robust IT solutions.
• You will play a vital role in disaster recovery, security management, and business continuity planning, safeguarding essential agency operations.
• You will engage with emerging technologies and participate in long-term IT strategy development.

What You'll Do

• Manage, configure, and support our network infrastructure — servers, switches, firewalls, SANs — applying industry best practices.
• Install, maintain, and optimize server-based applications and cloud services across multiple platforms.
• Deliver expert technical support to staff at all levels, resolving complex issues involving hardware, software, and network access.
• Lead efforts to enhance system and network security, analyze logs, and ensure compliance with stringent security standards.
• Maintain and test disaster recovery systems, keeping our data safe and available when it counts.
• Support virtualized environments (VMware, Hyper-V) and cloud services (Azure, AWS, Google Cloud), helping design hybrid and cloud-first solutions.
• Collaborate in shaping KPERS' IT roadmap, including a 3-Year IT Plan and Business Continuity Plan.
• Develop and document clear, effective IT policies, procedures, and technical resources.

What We're Looking For

• Candidates with hands-on experience in software/database and hardware management — or a combination of relevant education and experience.
• Strong expertise in network protocols (TCP/IP), security tools (firewalls, IPS/IDS), and endpoint protection.
• Solid understanding of operating system internals, authentication systems, and security event management.
• Experience with virtualization technologies and cloud platforms, with a knack for troubleshooting and optimizing performance.
• Exceptional problem-solving skills and the ability to communicate technical concepts clearly to diverse audiences.
• A team player who thrives in collaborative environments and is dedicated to delivering top-notch customer service.

Experience Required

• Minimum of four (4) years of experience in software/database and hardware management. Or successful completion of 24 hours in computer science coursework or certification and three (3) years of experience in software/database and hardware management

Skills and Abilities

• Knowledge of information security controls, monitoring tools, and policy frameworks.
• Understanding of operating system internals and related security configurations.
• Experience with authentication systems and security event management solutions.
• Strong understanding of TCP/IP networking, routing, and security protocols.
• Familiarity with endpoint protection tools and system hardening techniques.
• Hands-on experience with firewalls, IPS/IDS systems, and network monitoring tools.
• Working knowledge of virtualization technologies and platforms (e.g., VMware, Hyper-V).
• Understanding of virtual networking, resource allocation, and virtual machine lifecycle management.
• Experience with public and hybrid cloud environments, including platform services, storage, and security features.
• Ability to diagnose and resolve complex technical problems using methodical troubleshooting and research.
• Excellent verbal and written communication skills; ability to explain technical issues to non-technical users.
• Demonstrated ability to work effectively in a team-oriented environment.
• Strong interpersonal skills and commitment to professional collaboration.
• Dedicated to delivering high-quality customer service and technical support.
• Commitment to excellent customer service.

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

To protect the personal health information of candidates, the Kansas Department of Administration tracks disability preference for all State agencies. Health information is not collected at the individual State agency level. Therefore to receive Disability Preference – applicants must apply for this job through the State of Kansas Careers Center at -services/jobs. The Kansas Department of Administration will inform KPERS of your preference. View all jobs, then filter by our name – Ks Public Employees Retirement System.

Learn more about claiming Disability Hiring Preference on the Kansas Department of Administration website.

How to Claim Veterans Preference

Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

The Kansas Department of Administration tracks veteran's preference for all State agencies. This information is not collected at the individual State agency level. Therefore to receive Veteran's Preference – applicants must apply for this job through the State of Kansas Careers Center at -services/jobs. The Kansas Department of Administration will inform KPERS of your preference. View all jobs, then filter by our name – Ks Public Employees Retirement System.

Learn more about claiming Veteran's Preference Learn on the Kansas Department of Administration website

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