Customer Service Representative Job at Legacy Wealth Associates, LLC, Austin, TX

U3pCUjBCYmRrU3BFczQvckIwSkNhOVN1WkE9PQ==
  • Legacy Wealth Associates, LLC
  • Austin, TX

Job Description

Job Description

Job Description

Customer Service Representative
Remote | Legacy Wealth Associates

At Legacy Wealth Associates , our clients trust us with more than numbers—they trust us with their future. We’re looking for a Customer Service Representative who can bring clarity, empathy, and professionalism to every interaction.

This is a client-focused role where you’ll be part educator, part problem-solver, and part guide—helping families feel confident as they make important financial decisions.

Your Role in the Team
  • Be a dependable first point of contact for clients, offering friendly and solution-oriented support.

  • Communicate through phone, email, and virtual meetings to answer questions and resolve requests.

  • Translate complex information into simple, easy-to-understand explanations.

  • Keep accurate, detailed records of client conversations for seamless follow-up.

  • Proactively check in with clients to ensure they’re on track with their goals.

What You’ll Bring
  • Clear and confident communication skills, both written and verbal.

  • Ability to handle multiple priorities without losing attention to detail.

  • A calm, patient demeanor—even when navigating challenging situations.

  • Comfort working independently in a remote environment.

  • Customer service or administrative experience is a plus, but not required.

Why This Role Matters

Every conversation you have will directly impact someone’s financial journey. You won’t just be answering questions—you’ll be making people feel heard, supported, and prepared for what’s ahead.

Perks & Benefits
  • Flexible scheduling with fully remote work.

  • Health coverage options.

  • Retirement plan support.

  • Ongoing professional training.

  • Invitations to industry events and networking opportunities.

About Legacy Wealth Associates
We help families protect, grow, and pass on their wealth with confidence. Our approach is rooted in integrity, education, and long-term relationships. If you want your work to make a meaningful difference in people’s lives, we’d love to hear from you.

Powered by JazzHR

XqNB6sfYv2

Job Tags

Remote work, Flexible hours,

Similar Jobs

Addison Park District

PARKS MAINTENANCE I Job at Addison Park District

 ...Parks Maintenance I Location: 414 West Fullerton Avenue, Addison, IL, USA Salary: $16 - $19 per hour Work Hours: 7:00 am - 3:30 pm (subject to change in the Fall), Monday - Friday. Nights, holidays, and weekends as needed Position Summary Under the direction... 

Baunovo

Plant Manager Job at Baunovo

 ...Plant Manager Precast Concrete Plant Job Summary: The Plant Manager is responsible for overseeing and optimizing the operations of a precast concrete manufacturing plant, ensuring efficient production, cost control, and compliance with production schedules. This role... 

Waste Management

Tire Technician - 2206044 Job at Waste Management

 ...sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job Summary Maintains and repairs tires in accordance with Waste Management Total Tire Maintenance (TTM) Program and all local, state, and federal guidelines. II.... 

University of California

Postdoctoral Fellowships - UCSF Center for Tobacco Control Research & Education Job at University of California

 ...Postdoctoral Fellowships - UCSF Center for Tobacco Control Research & Education Postdoctoral Fellowships - UCSF Center for Tobacco Control...  ...integration of multiple disciplines and translating science to policy and clinical practice. Postdoctoral fellows will have... 

Esse Health

Telephone Triage Nurse LPN or RN - Hazelwood, MO Job at Esse Health

 ...medical professionals with the latest ideas for keeping patients healthier.Esse Health is currently seeking a full-time Telephone Triage Nurse (LPN or RN) for its' Hazelwood Florissant Internal Medicine office!Summary: The Telephone Triage Nurse answers the phones...