Job Description
Job description:
We are looking for a Motorsports Support Specialist to assist our customers with technical problems when using our products and services. Motorsports Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should be familiar with high performance automotive tuning and wiring. Ultimately, you will help establish our reputation as a company that offers excellent tech support aftermarket.
Responsibilities
Answer technical phone calls and emails
Provide tech support services to FuelTech customers
Race Track technical support: May require travel
Requirements
Experience in automotive performance and aftermarket
Aftermarket ECU tuning and installation experience
Understanding of internal combustion engines
Familiar with high performance automotive tuning and wiring
FuelTech experience is a plus - We provide training as long as the candidate has the base requirements
Be able to solve complex problems
Excellent communication skills over the phone/email
Good team player
Passionate about cars and racing
Willing to travel to race track days and offer professional level support to FT customers
Spanish speaker is a plus
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