Job Description

Job Description

Job Description

We have a great client that is looking for a Patient Registration Rep in Grand Blanc, MI!

This is a 6-month contract opportunity with the possibility of an extension. The pay rate is up to $19.46 per hour.

Job Summary:
Under general supervision, follow standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.

Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Requirements:

• Prefer candidates that have experience with using medical terminology
• HS Diploma
• One year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
• Must be willing to be on your feet for long periods and able to instruct others.
• Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Preferred Skills:

• EPIC training/experience.
• Insurance payor systems experience.
• ICD-10 medical terminology experience.

Apply Today!

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