Salesforce Business Analyst Job at MedStar Health, Baltimore, MD

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  • MedStar Health
  • Baltimore, MD

Job Description

*Description* As a Salesforce Business Analyst, you will work alongside Architects and a Product Team to design, develop, and deploy large-scale enterprise solutions in an Agile/SAFE environment. We need a highly proactive analyst who puts themselves in the user's shoes to maintain product accountability, understand all roles and personas associated with the team's stories/features, and isn't afraid to push back when needed to truly understand user needs and communicate that perspective to developers to ensure the delivery of business requirements. Work with Experience Owners and end users to gather, understand, and define business requirements Develop user stories and to-be process flows to support Salesforce solutions Collaborate with team members to design solutions that meet business needs Create complex workflows highlighting business processes Take ownership of business processes and understand system integrations Assist with data mappings between systems Work with Product Management and Business Users on features and roadmaps Identify solutions that do not require additional development capacity Translate technical info for stakeholders Articulate business problems to enable solution determination Write technical user stories for the team Maintain interaction with architects and leads to explore solutions Respond with urgency to production issues and troubleshoot incidents Discuss dependencies and best practices with teams and product owners Exhibit strong communication and analytical skills *Skills* Business analysis Salesforce.com Agile methodologies Requirements gathering Stakeholder management Salesforce cloud services Demos *Additional Skills & Qualifications* Excellent communication and presentation skills *Experience Level* Expert Level *Pay and Benefits* The pay range is $65.00 - $70.00/hr. Benefits may include medical, dental, vision, 401(k), life insurance, disability, HSA, transportation, employee assistance, time off, and more, subject to eligibility and plan specifics. *Workplace Type* This is a hybrid position in Baltimore, MD. *Application Deadline* Closing on Jul 23, 2025. About TEKsystems: We help clients activate ideas and solutions to capitalize on new opportunities. With 80,000 employees, we work with over 6,000 clients globally, including 80% of the Fortune 500. We are committed to diversity and equal opportunity. #J-18808-Ljbffr MedStar Health

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