Senior Salesforce Business Analyst Job at Tier4 Group, Atlanta, GA

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  • Tier4 Group
  • Atlanta, GA

Job Description

Job Description

Job Description

Job Title: Salesforce Senior Business Analyst
Location: Atlanta, GA, Hybrid
Start Date: Immediate
Duration: Full-time, Permanent

Summary

We are seeking a highly skilled Salesforce Senior Business Analyst to join our growing team. The ideal candidate will have extensive experience in Salesforce implementations, business analysis, and Agile methodologies. This individual will play a key role in translating business needs into Salesforce technology solutions, with a deep understanding of Salesforce capabilities and functional flow.

The Salesforce Senior Business Analyst will collaborate with cross-functional teams to define requirements, manage system integrations, and ensure the successful adoption of Salesforce solutions.

Key Responsibilities
  • Business Analysis and Administration: Understand business needs and implement solutions on the Salesforce platform. Create and maintain documentation of project requirements, processes, and system functionality.

  • Requirements Gathering: Facilitate and document detailed functional, technical, and data requirements using Agile Scrum methodologies. Create user stories and maintain project artifacts.

  • Stakeholder Collaboration: Act as a liaison between business stakeholders and technical teams. Guide the development team and ensure project deliverables align with business expectations.

  • System Integration: Coordinate the integration of Salesforce with external systems such as ERPs, CRMs, marketing automation platforms, and third-party applications.

  • User Training and Adoption: Develop training programs to ensure proper usage and adoption of Salesforce solutions across teams. Provide ongoing support and guidance.

  • Reporting & Dashboards: Create reports and dashboards for teams and stakeholders to provide visibility into Salesforce usage and business performance.

  • Salesforce Configuration: Manage custom configurations and support applications built using the Lightning Web Components (LWC) framework.

Required Skills & Experience
  • Experience: Over 10 years of experience in business analysis, requirements gathering, and user story development. At least 8 years of experience as a business analyst in Salesforce Lightning Cloud Platform.

  • Salesforce Expertise: Extensive experience in Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, and third-party application integrations.

  • Technical Skills: Proficiency in Salesforce APIs, Apex Programming, Flows, LWC, SOQL, and data migrations.

  • Project Leadership: Proven ability to le

Job Tags

Permanent employment, Full time, Immediate start,

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